1. Send email to MCW Support at krsupport@casinomcw.com.    Subject: Request to Unlock Account 2. The email address used when sending the email request need to be the same as your MCW...

PC: 1. Go to https://mcwlink.co/mcwguidekr and log in. 2. Click the profile icon the select reset password. 3. Input current password and new password. 4. Once done, click confirm. MOBILE:...

1. Go to My account and click Personal Info. 2. Click Add and enter the new number.  3. Click "verify" and you will receive a verification code to your first number, enter the...

PC: 1. Go to https://mcwlink.co/mcwguidekr. From Homepage, click Login. 2. A pop-up will appear. Look and click for Forgot password. 3. You have two (2) options to reset your...

PC: 1. Log in to your account. 2. Click the profile icon the select personal info. 3. Under Phone Number, click Not Verify to proceed. 4. Check if your phone number is correct and click...

PC: 1. Go to https://mcwlink.co/mcwguidekr and log in. 2. Click the profile icon the select personal info. 3. Under Email, click Not Verify to proceed.  4. Check if your...

Your account will be locked after five (5) wrong password attempts, please send an email to krsupport@casinomcw.com to request unlocking and password reset.

Phone Number Verification:Kindly wait for a few minutes for the verification code after triggering the verification process in my account for phone verification. If you still do not...

If you would like to change any information within your account, please contact our Customer Support team who will be happy to assist you.

Please contact our Customer Support team.